Last update: 10.01.2018
We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide the information below regarding collection and use of personal data while using our website and our services on the learning platform.
Which data is collected and for what reason:
- When visiting our Website:
You can visit our websites without having to provide any personal details. We do not save any personal data in this connection.
Our internet provider collects and saves personal data in so-called “log files” which your browser automatically transfers to us. This information includes the date and the time of the request, the referrer URL (the internet address which redirected you to this website after you clicked on the respective link), the accessing computer hostname, your operating system and both your browser name and version. In order to improve our offer, we evaluate only the statistical data, which does not allow any inference of your personal details.
Your personal details will only be saved if you give us your data voluntarily, e.g. through a contact form or when subscribing to our newsletter. We only save personal data for the purpose of processing your request and for being able to deal with any subsequent questions which might arise.
- When using our registration-based and chargeable services:
In order to use our registration-based or chargeable services, you need to register first. In this case, we save and use the following data: Title, Name, Company, email address, International Tax ID Nr., Telephone number, address, invoicing address, in case of paying your credit card information, password. This voluntarily provided information will be only saved and used to fulfill contractual obligations.
In order to be able to provide optimal support to your learning experience, we collect data about your learning process and behavior. This information will not be forwarded to third parties in any case.
In the case where third parties are employed for and commissioned with any payment services (such as PayPal, Visa, MasterCard), any data which are required for payment processing will be transferred to the respective third party.
We would like to point out to the fact that that transfer of data through the internet (such as in the case of e-mail communication) is not entirely secure. It is impossible to provide protection of data from third-party access without any gaps.
The payment for our chargeable services anonymously or as an alias is prohibited.
- When generating content:
User-Generated Content e.g. a profile, a photo, texts, blog entries, forum comments, forum threads, feedbacks, ratings, etc. are also considered to be your personal information.
Should you generate such content on our platform, the copyright to this content remains as far as possible yours. You grant us only the right to show, publish and translate it according to the intended use on the entire platform.
We would like to point out that we have the right any time to block or delete partly or fully all user-generated content.
- When subscribing to our Newsletter:
When subscribing to our newsletter, you must provide us with your email address. Any other data, like Name, are optional and serve only to optimize our Newsletter service. We only use your email address to serve our own advertising intentions. You may unsubscribe from this newsletter at any time. Please click on the term” Unsubscribe” at the end of any received newsletter to unsubscribe.
- Filling out a contact form
When using a contact form (e.g. Contact Form, Feedback Form, Partner Application Form, etc.), we collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. We use your email address only for processing your request. Your data is deleted subsequently if you do not approve of the further processing and use.
We store information about visitors to Our Services and Users on servers located in Austria, EU. By using our Services, you consent to the storage of Your information inside Austria. If You are using the Services from outside Austria and the European Union, please know the data and personal information You submit will be transferred to and stored in servers in Austria. The data protection and other laws of Austria might not be as comprehensive as those in Your country. By submitting Your data and/or using Our Services, You consent to the transfer, storing, and processing of Your data in and to Austria.
By submitting Your personal data or engaging in happy Dog Groomers e-Academy Courses, You agree to this transfer, storing or processing.
Our website makes use of what is referred to as “cookies”. These cookies enable us to recognize your internet browser as well as to save any information and inputs relating to you in any way and to read this information out again both during the use and at your later visit of our website.
Cookies are small text files which, at our instigation, will be stored on your final device until you actually delete them.
Most of the cookies are so-called “session cookies”. They are automatically deleted after you visiting our platform. Other types of cookies are saved on your device until you delete them. These cookies help us to recognize your browser at your next visit/session.
Cookies do no contain any personal data.
Our website makes use of “Google Analytics”, an internet analysis service offered by Google Inc., USA.
Google Analytics uses “cookies” (see above). Any information as to the way in which you use a website generated by such cookies will generally be transferred by Google to the United States where this information will be stored. However, in the case of activated IP anonymization, Google is going to shorten the respective IP address within an EU Member State or within a European Economic Area contracting state and transfer this to the United States only after it was shortened. Only in particular cases will the complete IP address be transferred to a US-based Google servers and be stored there. On our behalf, Google is going to use this information for the purpose of evaluating the manner in which you make use of our website, for preparing website activity reports and for providing other services related to the use of both the website and the internet.
If need be, you may generally object to cookies being saved on your computer and, as a consequence, also to the use of Google Analytics. If you want to do this, you need to adjust your browser software settings accordingly (see above).
Independent of this, you may prevent both any data being collected and these data being processed by Google by downloading and installing the browser plug-in which is made available at //tools.google.com/dlpage/gaoptout?hl=de.
For more information in this respect, please refer to //www.google.com/analytics/terms/de.html and/or to //www.google.de/intl/de/policies/.
Google Adwords conversion tracking
We use the online advertising service “Google AdWords” and conversion tracking within the scope of Google AdWords. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
If you click an advertisement run by Google, a cookie for the conversion tracking is saved on your computer. These cookies have a limited validity, do not contain any personal data and thus do not help in personal identification.
If you visit specific webpages of our website and the cookie has not yet expired, Google and we can identify that you have clicked on the advertisement and were forwarded to this page.
Every Google AdWords customer receives a different cookie. Thus, there is no option that cookies can be tracked via the websites of AdWords customers.
The information that is obtained with the help of the conversion cookie helps to generate conversion statistics for AdWords customers, who have decided on conversion tracking. Here, the customers find out about the total number of users who have clicked on their advertisement and were forwarded to a site provided with a conversion tracking tag. You however do not receive any information which can be used to identify users personally.
If you do not wish to take part in the tracking, you can disagree to this use by not installing the cookies through a corresponding setting of your browser software (deactivation option). You are then not included in the conversion tracking statistics.
For additional information as well as for the data protection declaration, please visit: //www.google.de/policies/privacy/
Our internet page utilizes social plugins („plugins“) of the social network facebook.com, which are operated by Facebook inc., 1601 s. California Ave, Palo Alto, CA 94304, USA („Facebook“). The plugins are recognizable from their Logo (a white „f“ on a blue tile or a „thumbs up“ sign) or are designated with „Facebook Social Plugin“. The list and appear of Facebook social plugins can be seen here: //developers.facebook.com/docs/plugins/.
If you activate a site of our webpage which requires such a plugin, your browser will build a direct connection to a Facebook server. The content of the plugin transmitted to your browser directly from Facebook and this will be integrated into the website. Therefore we have no influence on the extent of the data which Facebook surveys with the help of this plugin. Correspondingly, you can inform yourself as to the level of our awareness below:
Through the integration of plugins, Facebook receives the information that the corresponding site of our website was accessed. If you are logged into Facebook then Facebook can assign the visit to your Facebook-account. If you interact with the plugin, for example, click on the like button or submit a comment, then the corresponding information from your browser will be directly transmitted and there saved. In the event that you are not a member of Facebook, the possibility that Facebook will import and save your IP-address exists irrespective. For all extents and purposes the data surveying and the further processing and use of data by Facebook and additionally your relevant rights and setting options for the protection of your private sphere can be found in the data protection information of Facebook: //www.facebook.com/policy.php.
If you are a member of Facebook and do not want Facebook to gather information about you through our web pages and on Facebook your member data is linked, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example, „Facebook Blocker“.
Furthermore, we utilize YouTube and Instagram social network plugins.
As soon as you click on such a plugin (logo of the social network), your internet browser builds a direct connection with the respective provider of the social network. The provider will be informed through this connection about your IP address and other technical data.
The respective social network provider may also place a cookie on your device.
Updating/deleting your personal data
Upon your request, we will provide you with free-of-charge information about any personal data saved by us, their origin and recipients and the purpose of saving.
Apart from that, you may request any incorrect data to be corrected and to block and delete any of your personal data, unless this would be contrary to any legal obligation to preserve such data.
You may also withdraw your consent regarding the use and collection of your data at any time and without giving reasons; for this purpose, please refer to the contact address indicated in our imprint.